What Our Customers Say

Really good service. Sold a flat with Castles and the support was outstanding. Strongly recommend!

Castles are truly the best estate agents we’ve ever dealt with, super professional, friendly and made the whole process really easy. This is the 3rd property we have bought and sold though Castles and Abraham couldn’t have been more accommodating and helpful. Abraham very quickly understood what we were looking for with each property and made the whole process as smooth as possible. The entire Couch End team have been great and Colin has been very accommodating and professional in showing us properties to rent when required. Would definitely recommend

Abraham was a total pleasure to deal with from start to finish with our house purchase. He was straightforward, reliable and trustworthy and made the whole process feel far less stressful than any of our previous purchases. Would highly recommend!

Top company to deal with thanks so much Mark@TPP

Bruno at Castles looked after the sale of my flat, and was excellent throughout. Always on the end of the phone when you needed him, and a real pleasure to work with. Highly recommend.

Abraham was a pleasure to work with. He was always available, took initiative when necessary, knew the ins and outs of the property and the area, and was an effective communicator between us and the sellers.

Castles sold my family home recently. Thank you Bruno and George for always being on the end of the line to answer my questions and guide me throughout the process. I would highly recommend you for your customer service. Thank you.

Absolutely great experience with Castles! It was a real pleasure to work with Ashli, she has been very helpful, supportive, friendly and efficient throughout the whole process!

I have been with Castle Estate for years. They have been amazing and very helpful. The best agency you can find! Staff is very professional and friendly. I would highly recommend them for everyone! Thank you

Castles sold what was our family’s home since the summer of 1971. Both Bruno and George deserve top marks, with lots of massive stars, for all their specialist assistance throughout the 3-month period that it took to complete this sale. Well done for providing to us a very expert professional, caring and personal service.

Bruno and George were great at helping sell my dad’s property in record time! They helped with organising a RICS survey, EPC and solicitor who were all very efficient. Also helped out with the paperwork. Thank you very much!

Had a great experience buying a flat with Sergio – he showed me a second property near the one I was viewing, and I ended up preferring this one! He was very responsive to all my calls and emails and kept me up to date with the process throughout. Would highly recommend.

Abraham has looked after me for many years now. He knows the local market inside out and found me a buyer for my property before I had even officially instructed him! He is the absolute best agent in Crouch End – I wouldn’t sell my house through anyone else. Not only is he excellent at what he does, he, and the rest of the team at Castles are so supportive, caring and thoughtful, which when selling my beloved home was a real blessing. It can be a stressful time moving house, but Abraham and Castles have made the whole process a dream. Thank you so much!

Great estate agents sold property quickly and efficiently. Kept us informed all the way

Ashli promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. Ashli & Stephen were always available to provide me with the information that I needed (or didn’t need, but needed for the sake of my sanity) – every decision that I made, small or big, mattered to them. Not only did I feel like I had all the information I need to make those decisions, but I also felt like I was in good hands. They were soooo patient! We will eternally be grateful that they helped us find our beautiful home.

I had dealt with a number of estate agents previously in Enfield who disappointed me by not returning calls and placing me in the back of their priority list. Castles Estate Agent in Enfield was a refreshing change as they dealt with me professionally and special mention to Ashli who was helpful, polite and courteous throughout. There were a number of teething issues identified in the survey report and later just before exchange however she facilitating further viewings and liaising with the vendor tactfully before a solution was finally agreed. We have now completed on the property. Many thanks to Ashli, Stephen, and Franco for showing us to a large number of properties and being so patient with us throughout. I can definitely recommend using Castles Enfield and I certainly will be using them again.

There aren’t enough positive words to describe my experience with Castles! The team (Stephen, Franco and Ashli) are all so knowledgeable, polite, they vet their viewers/buyers so well and they’re an absolute pleasure to work with! We were with a previous agency for 16 months, with nothing happening. When we re-marketed with Castles, not only did we have more viewings than we’d ever had in the previous 16 months but we also had 3 offers in less than one month of marketing with them, one of which completed today! Ashli oversaw our sale and she was absolutely brilliant! I never had to chase or felt like I was left in the lurch as she kept me up-to-date every single step of the way. As she was so communicative with myself and the buyers, the sale progressed that much quicker and easier, compared to the average property sale time in the U.K. Thank you so much to Ashli and the rest of the team!

In 2018 ..I came back from vacation in LA California ..I loved it so much thst I promised myself I wanted to move out to the Coast of England permanently…thanks to Castles and more especially Sergio Ella this has become my reality …his passion for seling my rather challenging property was amazing….Thank You so much Sergio and All at Castles Palmers Green your hard work is very much appreciated.

Castles were exceptional every step of the way in my home purchase, even though I had to pull out in the end due to major issues with solicitors on both sides.

Ela was always responsive and positive, and extremely helpful in negotiating with the vendors, getting me access to the property when showing surveyors and builders, communicating with solicitors (despite them being very unresponsive) and giving insights on the steps of the buying process.

Josh was always on hand to step in for major points like price renegotiation and gave a balanced and fair view of things to both sides.

Overall, I would certainly recommend Castles and it is a shame things didn’t work out in my particular case.

Thank you to everyone at Castles but particularly to Abraham for helping us through the process of finding our new home. We have really appreciated all your hard work, especially how you are always contactable whether on the phone or via email. Your advice and open communication style have been hugely valued. We are very excited about our move and look forward to working with you in the future.

Well what can I say ,Can’t thank Daniel and Tom at Castles Waltham Abbey who worked tirelessly to get us to completion of our house sale, always professional , helpful and always there to answer any questions and offer advice where needed. If your looking for top quality service then these two are the people you want on your side. thanks again Jackie and Barry

Tom was very nice and helpful!
He always checked in on me and discussed every process.

I would highly recommend Castles. Joe Genco, Ben Power and the team did an amazing job marketing and selling my property. They are very professional, knowledgeable, friendly, and responsive

I have had excellent service from this friendly and helpful branch. In particular Ben Power was very quick to understand my needs and found the ideal buyer in a short space of time. I am very grateful.