We recently both sold our flat, and purchased a new home through Castles Hackney. In both cases we found their dedication and professionalism to be outstanding. They consistently went above and beyond in their commitment to completing our chain, through what could otherwise have been a very stressful set of circumstances arising due to the pandemic. We spoke to many agents in the area and from the beginning, Max and David were honest, informative, and inspired total confidence. They have incredibly sound knowledge of the market in the area, were frank without being uncaring, proactive without being pushy, and were above all excellent communicators throughout, even responding to us out of hours to help move things forward. They could be relied upon not just to call back when they said they would, but to have the answer to any questions and reassure any anxieties. They did a stellar job in facilitating additional communication through the chain, from our vendor to ourselves and through to our buyer, and keeping us consistently updated on all developments. I can wholeheartedly recommend their services, for both purchase and sales.