We had a very positive experience buying our house with Max’s help. We had been looking for a year by the time we came to Castles and were feeling fairly at the end of our tether. Max’s easygoing approach was a breath of fresh air after the fast-paced, hard-sell approach we had often been encountering. He really listened to what we were looking for, asking great questions and paying attention to what we did and didn’t react to in the first properties he showed us- which we had found ourselves- and we could tell he understood what it was that we were describing. After our second property viewing, which wasn’t exactly what we were looking for, he recommended we see a house before it came onto the market, having a hunch it might be something we’d love. The second we walked in, we knew it was for us. Max said he had a feeling it would be the right one, and he was right! During the process of buying the house, Max was calm and present and he went above and beyond to help make sure everything happened as smoothly as it could. He is easy to talk to and trustworthy and we would highly recommend him! Thanks so much, Max! Ali and Tom.